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FAQs
Estimated delivery for T1 Signature pre-orders is March 2027. Each pair is assembled to order, and we’ll confirm your delivery window as your speakers move into assembly. Tracking details will follow when they’re dispatched. If the schedule changes, we’ll keep you informed by email.
You can pay in full or reserve your pair with a deposit. Available payment methods are shown at checkout. If you need help arranging payment, email info@truetonespeakers.com.
Yes. You can reserve your pair with a €500 deposit, charged in your local currency. The balance is due before dispatch. Any eligible discount applies to the full purchase price, with the saving reflected in your remaining balance. If you cancel before dispatch, your deposit is fully refundable.
Yes. You can cancel at any time before dispatch for a full refund, including your deposit, with no cancellation fee. Email info@truetonespeakers.com and we’ll arrange it.
Every pair comes with a 45-day home trial from delivery, giving you time to listen in your own room.
If you decide to return them, contact us to arrange collection. For UK and EU consumers, no collection fee applies within the first 14 days. From day 15 to day 45, a collection fee of £130 in the UK or €150 in the EU is deducted from your refund. Outside the UK and EU, a €300 collection fee applies during the trial.
Collection fees are waived for faulty, transit-damaged or incorrect goods. Please see our returns policy for the full conditions.
If you decide to return them, contact us to arrange collection. For UK and EU consumers, no collection fee applies within the first 14 days. From day 15 to day 45, a collection fee of £130 in the UK or €150 in the EU is deducted from your refund. Outside the UK and EU, a €300 collection fee applies during the trial.
Collection fees are waived for faulty, transit-damaged or incorrect goods. Please see our returns policy for the full conditions.
We ship to the UK, European Union and New Zealand. Duties and taxes are included in the price shown, so there is nothing extra to pay on delivery. For delivery elsewhere, contact info@truetonespeakers.com before ordering.
Your speakers come with a three-year warranty from delivery, covering defects in materials and workmanship. This is in addition to your statutory consumer rights. If you need support, email us first so we can help diagnose the issue and arrange the next steps.
Each pair includes two T1 Signature speakers in your chosen finish, power cables, a TrueLink Ethernet cable, antennas, a Bluetooth remote and a setup booklet.
Wave, Scale and Diamond grilles can be added when you order. Speaker stands, HDMI and optical cables are not included. A turntable may also need a separate phono preamplifier.
Wave, Scale and Diamond grilles can be added when you order. Speaker stands, HDMI and optical cables are not included. A turntable may also need a separate phono preamplifier.
Contact us to ask about upcoming demonstrations, shows and listening opportunities. Tell us where you’re based and we’ll let you know what’s available. You can also listen in your own home through our 45-day home trial.
You’re buying from True Tone Limited, registered in England and Wales under company number 11286737, VAT number GB480325209.
Our speakers are made in Europe, with final assembly and tuning in the Netherlands. True Tone Limited handles your order, warranty and returns.
For help, email info@truetonespeakers.com. We’re also happy to discuss your room, setup and whether the speakers are right for you.
Our speakers are made in Europe, with final assembly and tuning in the Netherlands. True Tone Limited handles your order, warranty and returns.
For help, email info@truetonespeakers.com. We’re also happy to discuss your room, setup and whether the speakers are right for you.
Technical FAQs
No. Amplification, streaming and digital sound processing are built in. Stream directly to T1 Signature or connect a compatible source you already own.
Yes. T1 Signature is sold and priced as a stereo pair. One speaker acts as the host and the other as the client. They connect wirelessly using WiSA, or you can use TrueLink over an Ethernet cable for a wired connection.
Each speaker needs a connection to mains power. You can stream music wirelessly, and the speakers can communicate with each other wirelessly, so no audio cable between them is needed when using WiSA.
Position the speakers, connect both to mains power and follow the supplied setup guide to pair them and choose your source. You can play music over Bluetooth, connect a wired source or follow the instructions for network streaming. An Ethernet cable is included if you prefer a wired connection between the speakers.
T1 Signature includes analogue RCA inputs for line-level sources, an optical input and HDMI eARC for a compatible television. Wi-Fi and Bluetooth provide wireless listening options. There is also a subwoofer output with a 12V trigger for compatible powered subwoofers.
Bluetooth is built in for playback from a compatible phone, tablet or computer.
Planned network streaming support includes Spotify Connect, TIDAL Connect, Qobuz, AirPlay 2, Roon, UPnP/DLNA and internet radio via Airable. Availability remains subject to the relevant integrations and certifications. We’ll update this information as support is confirmed.
Planned network streaming support includes Spotify Connect, TIDAL Connect, Qobuz, AirPlay 2, Roon, UPnP/DLNA and internet radio via Airable. Availability remains subject to the relevant integrations and certifications. We’ll update this information as support is confirmed.
The included Bluetooth remote controls volume, playback and input selection. You can also control playback from your connected source.
The T1 Control app is in development. Its features and availability will be confirmed before release.
The T1 Control app is in development. Its features and availability will be confirmed before release.
T1 Signature is designed to offer sound presets and parametric EQ, allowing you to adjust the tonal balance to suit your room and preferences. Details of the controls available through the T1 Control app will be confirmed before release.
Yes. A turntable with a built-in phono preamplifier can connect directly to the RCA inputs using its line-level output. If your turntable does not have a phono preamplifier, you’ll need a separate one suited to your cartridge.
Yes. T1 Signature has a subwoofer output if you’d like more deep bass. Whether you need one depends on your room, listening level and preferences.
T1 Signature’s preliminary maximum output is 102 dB SPL. Output varies with frequency, while the level at your listening position also depends on the music, room acoustics and distance from the speakers.
Tell us about your room and how you listen, and we’ll help you assess whether Signature is a good fit.
Tell us about your room and how you listen, and we’ll help you assess whether Signature is a good fit.
Use suitable stands or a solid shelf, with the coaxial driver roughly at ear height when you’re seated. Start with the speakers and your listening position forming a triangle with roughly equal sides, then adjust the spacing, angle and distance from walls to suit your room.